Q: What is the fiber optic cable used for connecting the FireNEX-5000H™ Local and Remote unit?
A: OM3 Multimode Fiber Optic Cable, with Duplex LC-LC Connector.
Q: Is FireNEX-5000H™ backward compatible with USB 2.0?
A: A separate USB Adapter must be used together with FireNEX-5000H™ to make it USB 2.0 backward compatible.
Q: What power supply do I need for the FireNEX-5000H™?
A: The Local Unit can only be bus powered. The Remote Unit needs to be powered by a 12V-24V, DC power adapter with 5.5mm x 2.5 mm center positive DC plug.
Q: What should I do if my devices are not recognized by the host when connected via FireNEX-5000H™?
- Us a short USB 3.0 cable to connect the host directly to the device, to make sure the device can be detected via a direct connection. If not, please check with your device manufacture for help.
- Disable "USB Selective Suspend Setting" in Windows Control Panel->Power Options->Edit Power Plan->Change Advanced Power Setting
- If still not detected, power cycle both Local and Remote Unit and repeat the standard setup procedures described in the user manual to reconnect the device.
- If still not detected, disable and then enable USB 3.0 host in the device manager.
If none of the above methods fail, please contact Newnex technical support team for further assistance.
Q: What kind of USB 3.0 cables are needed to use with the FireNEX-5000H™?
A:A USB 3.0 A male to B male cable need to be used to connect the host computer to Local Unit.A USB 3.0 A male to Micro B male or B Male cable need to be used to connect the Remote Unit to your device, depend on the USB interface on your device.
Q: Is the FireNEX-5000H™ USB3 Vision Compliant?
A: Yes, all the USB Type-A and Type-B ports on FireNEX-5000H™ can be used with USB3 Vision Compliant Locking Cable.
Q: Does the FireNEX-5000H™ require any software or driver in order to work?
A: No, the FireNEX-5000H™ does not require any software or drivers to work.
Q: Where can the RoHS Certificate for FireNEX-5000H™ be found?
A: FireNEX-5000H™ Rohs Certifcation can be found in Newnex's FireNEX Repeaters Certifcate
Q: Is the FireNEX-5000H™ compatible with USB 3.0 Machine Vision Camera?
A: FireNEX-5000H™ is proven to be fully compatible with USB 3.0 Machine Vision cameras and devices that are available for testing, including those from
The Imaging Source